Facilities Practices are the backbone of good service delivery. We have identified some of the key overriding practices related to management and administration of the portfolio and service that touch on most aspects of the Facility Management responsibilities.
The Facilities Practices Survey is now open again with a new and improved survey.
Please contribute using the link at the bottom of the page.
We ran surveys in the past using our original survey both on-line and in paper format. Here are the results from those surveys. We are running this survey again with more questions that will enable better analysis. See the link at the end.
Recent ResultsWith only 66% overall meeting all the Facility management pracices on the Survey, these results suggest there is a ways to go. It was particularly interesting to see the relatively low score for Energy Managment and Quality Management. This survey was run in a very simple form and is for all participants since the survey didn't ask for any identifying information, we can't break out the results. That's why we are running a new and improved survey this time. |
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Older ResultsThese results are from a workshop that Michel Theriault of Strategic Advisor FM Consulting delivered in Dubai with participants from the Middle East and Africa. It shows not only a lower overall result, but some areas which are very low compared to the previous broader results. Note the very low results for Energy Management and Environmental Management in particular. |
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Since the results shown above were from an earlier version of the survey that didn't collect information about the participants, we are running a new one that will enable a better analysis of the results. Please contribute.